⌘K
Owner
Statuscompleted
Resolutionresolved
Sentimentnegative
Auth tier3
Duration2m 58s
Cost$0.26

Transcript

Speaker turns from realtime ASR + agent. Click a row to copy a deep link.

agentMay 1, 6:32 PM
I can issue store credit of $45 for the late shipment. Would that work?
callerMay 1, 6:32 PM
Yes please.

Caller

Name
Sara Owens
Email
Order ref
#1241
From
+1 281 555 0211
Recording
Not stored

Tool trace

3 tool invocation(s)

verify_caller_otptier 1 · no policy gate · 0s
success
lookup_ordertier 3 · no policy gate · 1s
success
issue_store_credittier 3 · policy-checked · 1s
success