Workspace · Acme Apothecary
Overview
Live agent activity, this period's metrics, and any account attention items. Switch tenants from the topbar.
Recent calls
Latest 6 calls — live agents update via Supabase Realtime.
| From | Intent | Status | Sentiment | Resolution | Cost | When | |
|---|---|---|---|---|---|---|---|
| +1 281 555 0100 | Order status | live | neutral | pending | $0.04 | 3h ago | Open |
| +1 281 555 0211 | Refund request | completed | negative | resolved | $0.26 | 4h ago | Open |
| +1 281 555 0322 | Product question | completed | positive | resolved | $0.14 | 6h ago | Open |
| +1 281 555 0433 | Subscription pause | completed | neutral | escalated | $0.31 | 8h ago | Open |
Live now
1 active call(s)
+1 281 555 0100Order status
LiveListen
5 integrations need attention. Visit Integrations to finish configuration before your first live call.
1 policy violation(s) recorded. Review them on Policies → Violations.
Activity timeline
Tools fired across recent calls — useful for QA and audits.
lookup_order+1 281 555 0100 · auth tier 1 · no policy gate
verify_caller_otp+1 281 555 0211 · auth tier 1 · no policy gate
lookup_product+1 281 555 0322 · auth tier 0 · no policy gate
pause_subscription+1 281 555 0433 · auth tier 3 · policy-checked